I need to share with you my availability for my engineer to return

If you have been contacted by our team and need to provide your availability for the engineer’s return, you can do so by following these steps:

 1. Visit our website and navigate to the contact page. 


2. Or send us a message or fill out the email form by clicking here.


3. Fill out the contact form with your details, including your name, contact information, and any additional required fields.


4. In the message or comments section of the form, clearly indicate that you need to provide your availability for the engineer’s return.


5. Provide three possible dates within the next three weeks that would be convenient for you. We always aim to schedule the earliest available date for you, but if we are waiting for special parts, we may require a three-week window for scheduling.


6. Submit the form, and our Customer Care Team will review your request and schedule the engineer’s return at a time that is suitable for you.


Once your appointment has been scheduled, you will receive an email confirmation containing the details of the appointment.

We Beat or Match Any Quote

Call 0330 912 4843 and we’ll beat or match any quote.

Serious About Service

24/7 claims support & rated Excellent on Trustpilot

Cover Match Guarantee

Get a £50 gift card if you find something we don’t cover

All Gas Boilers Covered

All makes and models, regardless of age