Simpler boiler care for Bulb members

Amazing, Hometree continue to excel with their service, first in class why go anywhere else? Boiler fault reported on Tuesday evening, repaired by Thursday morning ‘outstanding’

After many years of being with British Gas and finding standards slipping, we changed to Hometree. Signing up went smoothly and our boiler has been serviced without any bother. I wanted to ask a question and phoned in. I could not believe that I got through to a very nice lady within a couple of minutes.

After being with British Gas Homecare for over twenty years, I decided to switch to Hometree and am so pleased I did. I’ve had quite a few problems with my heating system which British Gas failed to rectify…they said they’d order the parts but never did…. but Hometree sorted out all the faults in no time. Their communication is excellent and they’re very reasonably priced compared to British Gas.

Excellent customer service, made me feel valued as a potential customer when I made enquiries about their service. Because of the way the customer service operative dealt with my questions I left the company I had been with for almost 20 years & registered with Hometree.

Very impressed with the service, I was able to book an appointment online, I got regular updates from Hometree by phone and text. The repair took 2 visits (parts required) and was stress-free. The engineer was very polite and respectful too, insisting on wearing shoe coverings even when told he didn’t have to. Would definitely recommend.

It was an easy process to sign up. The cost was favourable compared with British Gas Cover. Was accepted straight away with no hassle, and it was confirmed immediately via email.